Video: APAC Webinar | Duration: 2939s | Summary: APAC Webinar | Chapters: Welcome and Introduction (1.1999999s), Welcome and Introduction (127.825s), Unified Vendor Management (311.09s), Time Savings Benefits (398.42s), SLA Workflow Implementation (529.51495s), User-Friendly System Benefits (1171.715s), Demo Introduction Transition (1237.845s), Gatekeeper Platform Overview (1305.5s), AI-Powered Contract Management (1452.7251s), Recap and ROI (2708.9749s), Conclusion and Farewell (2842.045s)
Transcript for "APAC Webinar": Welcome to this event where I, your host, Daniel Barnes, director of product and customer marketing at Gatekeeper. We'll be joined by an incredible guest, Bradley Donnan from Police Bank, to discuss a range of topics from unified contract and third party management, risk first onboarding, contract and supplier visibility, and how Gatekeeper and Police Bank work together to ensure Bradley and team can effectively manage their contracts and third parties. I'm also going to give you an overall demo of Gatekeeper to show you how to unify contracts and third parties, their compliance, risks, and spend so you can truly get on top of these to reduce risk and spend. We know that teams are currently overwhelmed with fragmented tools, processes, and approaches when managing contracts and third parties. This problem only worsens when you add regulatory and legislative pressures to the mix, Such as APRA or even CPS two thirty two thirty four, things like that. These were the challenges I saw as a procurement and contract management practitioner before I brought, implemented, and used gatekeeper to unify all of this, leading to 7 figure savings within six months of going live. My regulatory challenges were slightly different. Being based in The UK, but the challenges they introduced have commonality in the APAC region. Alongside these challenges, we have the scariest and most rewarding challenge. For every third party your organization works with, we create a gateway to value, but also risk. We need to encourage value creation whilst aggressively reducing and ideally eliminating risk that can enter our organization through these third party relationships. So today, you'll come away from this event with the knowledge and insights to truly manage your contracts and third parties better than ever before. And now, I'm incredibly delighted to welcome Bradley to the stage. Hey, Bradley. Welcome to, this event, and, how are you today? Thank you, Daniel. Thank you for having me, and, I'm well. Thank you. How are you? How are you? I'm, I'm good. Dealing with the, the chaos of back to school and everything like that, that the the world brings, but, very good. And, Bradley, firstly, there was one question I really wanted to ask you, which is about your title because, your title was procurement and supply management, lead. Right? And you've what you need to see the two paired together I absolutely love it, by the way. I've worked in procurement teams and supply management teams. Is there any sort of rationale for that, that merging of these two disciplines? Yeah. They it's been PolicePaying is a small bank. So it's we don't have the, like, the resource to have, like, a independent procurement or vendor management, teams, hence the the name merge. And and, obviously, the the spectrum of of vendors that we deal with and the number of vendors that we deal with, we, we have capacity to look at both. Fantastic. No. It's really, really encouraging to see, by the way. Like, I see it as an incredibly good sign. It's it just shows that you're you're taking things very seriously. I love it. And I really wanna start off with, a question around risk first onboarding. Can you talk about what changed when you started screening vendors and suppliers for risk before legal, IT, or other teams started to to get involved in that process? Yeah. Look, the the answer that in one word is foresight, really. When you start screening, you can kinda see where where the ball is hitting and what you need to do preemptively to to to onboard that vendor, before it gets to IT or legal or or any other business unit that it needs to that that that they need to look at. And and you can you can preemptively, start asking the questions to to the supplier, in in just in preparation for those for those labor reviews, like legal, like IT. And by the time it gets to IT or legal, they're, you know, they're they're they're hitting the ground running and they they know, what type of vendor they're dealing with. And and that is and that and it's valuable. You you once you once you start having more of a proactive way of, looking at things, it's, it it saves you a lot of time. Yeah. Absolutely. I'm I'm with you on that. My you know, the role I had before gate, before gatekeeper and I was still a practitioner, I was mainly focused on the contractual compliance and risk elements. But my supply management team teed me up every single time. They teed up the the infosec team, the risk team, our data protection officer. We dealt with a lot of, data processing type agreements, and it just made that entire process work so much easier. I'm not gonna lie. When I first joined that org, it was not in a good place. Like, it was a lot of work to get that. But, like, I I really like that word, that word foresight that you used. I'm absolutely with you there. In terms of unified visibility, one of Gatekeeper's promises is bring contract risk and spend data together in one sort of platform, one view, just to make it so much easier. It's kind of the main reason I actually brought Gatekeeper out of a, you know, a whole range of different other tech vendors that I I looked at. How has that helped you, and Police Bank with maybe your your approach to decision making with regards to your vendors, your suppliers, your risk approach, audits? I I I'm keeping it generally broad here. I'm just kind of interested to hear how how that is helping you out. Yeah. It's it's it's uniforms to our our, vendor our stance to vendor risk. You know, having everything as a central depository, like, for your your the IT, your proxy checks, and and everything that comes with it. It's, it it's streamlined. Now if if you need to look at how Vendow takes takes this, takes their stance with your privacy or their IT, it's like, I'll just tell them, go to Gatekeeper. It's all in there, all under this file. And, like, well, before, it was all siloed. You know, you need to go to this team to request it and get an email back and just a lot of friction involved, and and Gatekeeper removed that. It it's just it's instead of that conversation of, like, hey. You need to go to this team. It's like, no. It's in Gatekeeper. You can go get it yourself, essentially. And that and, again, saves saves a lot of valuable time. Yeah. The the self serve element is so it's almost it it for me, that was the the grace of me because my my me and my team used to just deal with constant requests when we had, you know, the the the sort of setup was SharePoint and email. We would store everything in SharePoint. I say everything. We would always forget to take something out of our inbox to to put a contract. One of a wonderful due diligence questionnaire spreadsheet that was terrible to to work with. And the the reality was that people didn't trust the information, so they came to people, which would be us. And you you spend most of your time just dealing with fires instead of just saying, like you said, Bradley, go into Gatekeeper, go look at it, go find it yourself. It's all there. The history there, it it's great. You mentioned time saved there. Yep. How do you think about, you know, when when you get the the those those time savings, what does it let you go off and and do that perhaps you weren't able to to tackle, beforehand? Well, we yeah. Exactly. But in in in my time, it saves the request, dealing with the request, going in there, fetching the document or whatever was needed and getting it back. It's instead, I can go away and work on an RFP document that, that the the executive or senior leader is is trying to get out to market, or deal with a vendor management side like an escalation or someone needs someone needs my help in, regarding someone's service service level agreements, or contractual piece and so on and so on. It allows me it allows me to direct my time to think more important, essentially, and that's and, that's that's invaluable, to to to have. Yeah. I I I'm with you. I I think, you know, the invaluable nature of that is spot on. I think we all of us have worked in procurement, in supply management, in vendor management, we we've probably all got horror stories, of where our time is just spent just doing work that we don't want to do. We know that we should be doing more valuable work, but it's like, how do how do we even clear the the road to go and tackle that work? So, I'm really, really glad to hear that. And, Bradley, I wanna move on to talk about your new SLA workflow. So you've rolled one out. Can you walk us through what this workflow looks like, the benefits you've received from it? I don't know anything about this yet, Bradley, so I'm incredibly excited just to to to nerd out with you about this. Yep. No. No worries. It it it's an it's an idea for managing vendor management more effectively. Again, you may have mentioned around spreadsheets, and I like, spreadsheets are great. I love more I I I love them, but that can only go so far, and they create a lot of friction. What what I wanted to do when I when I took on this role was to take that vendor management to the next step, make it more streamlined, make it easier to decipher, and make a more informed decision with your vendors, your vendors' performance. And the way that we utilize it was through the Gatekeeper SmartForms. I worked with the managed tenant, he here at Gatekeeper, and and she's been amazing. We we work we work through it to make, we we work through it to ensure that this streamlined aspect was put foremost without losing the standardness of the regulatory requirements involved. But as you said, right around the beginning of introduction, CPS two thirty, especially in the ADI space, or it's it's it's huge. It's a massive regulatory change, and, and and then add an extra layer to that. So, like, how do how do we become streamlined, more efficient, and and while increasing our our regulatory obligations? And and and it was quite a hurdle, but again, work with work with the managed tenant, got the idea of smartphones, and what smartphones do in in the context of the SLA cards is, once a month, the the contract owner here at Police Bank will get a notification saying they're required to complete a smartphone for that vendor, and it has five questions. All those questions are weighted within a a thirty, thirty, twenty, fifteen, and five metric. And the aim of that is to, obviously, the questions have varied weightings and varying varying importance, but the important questions is to really ask, have they met SLAs, and has there been any sort of breaches? Really, two main pinnacle thing pinnacle things in the ADI space that we keep that we really wanna care about. And once that's submitted once the contract owner has submitted that, it will will produce a score, and that will all and that will be put up against a a rag status, red, amber, and green. And what we what we can do on a monthly basis to see is how how is the vendor doing. Is are they are they tracking well? Have they not met their SLA? Are they currently currently sitting on amber? Or has something really gone wrong in the red, and what do we need to do to fix it? And and that's that's kind of a SLA workflow in a monthly workflow in a in a nutshell. It's it's to really make sure the business is is proactive in this vendor management, asking these questions monthly and say, hey. Don't don't forget about your don't forget about your vendors. You need to make sure that, they're they're producing what they say they're gonna produce, when they're gonna produce it, and and how they're gonna produce it. And, obviously, looking after, other aspects such as privacy, which obviously affects the member or customer, whatever your situation may be. And then, and the and the beauty about it is, like, all these all these, scores and answers are are are historically tracked. So if I wanted to go back two months ago and see how the answer was, I can go and do the entry and say, okay. For that month, that vendor has met their SLAs, and two months down the track, they haven't. What's happened in between? You can have more of that more of those in-depth discussions, with your contract owner or even the vendor themselves and and and bring about a, like, a mitigation plan or whatever whatever situation may be in. And and it's in the context of of CPS two thirty, that is that it's it's great. CBS two thirty from the vendor management perspective is just really asking the question of making sure you're effectively managing your vendors or your material service providers in this case. And and if something does go wrong, how are you gonna how are you gonna react to that? Then that's obviously a different conversation. But these cards are, one or very important aspect of of our vendor management, here at here at PolicePay. Yeah. That's it. I I love, by the way, that your your users are in smart forms to score the effectively the the performance of our supplier. That is one capability that, you know, when I was a gatekeeper customer, that feature that capability was not out. It's only come out in the last year. But being able to like, to your point, being able to look on sort of there's the histograph view and you can see the depths, the the the peaks of all of that performance is incredibly eye opening. I think, you know, you made a a couple really good points and the point that I really like the most, Bradley, it was like, if I look two months ago and I saw that they were they were hitting their SLAs, they were just, you know, doing everything we need. And then suddenly, you know, a couple months down the line, we've got a drop off. That lets me know that I can go and have that more strategic, that more, that mitigative talk before it that hopefully, before that problem gets way worse. And I think we've all seen, our our suppliers, our vendors, and they drop off a cliff in terms of vendor performance. And without the data to back it up, it becomes quite a a challenge to actually call them out on it. It become it it makes those sort of good faith conversations around performance management incredibly difficult. So that honestly, I I'm I'm so happy that you're you're using that and equally, Bradley, one thing I I just really wanted to call out. We all know that a lot of procurement teams kind of get focused on that that pre signature phase. So thinking about sourcing, thinking about onboarding, they get to signature, they've negotiated savings, they've got you know, on paper, everything's great, and then they have to go back to the cycle and do that for all the other suppliers that they're bringing on. So it's really good that you're also able to take the time to do some post signature, supplier management, contract management. I I think that if more teams were working like you are, they would be in a, honestly, a far better position with everything they're doing. So that's incredible to to to everybody. I'm so excited, that you're doing that. And I really just wanted to ask a question because you mentioned the managed tenant, and this is where we give you some additional support to help you make tweaks and everything like that to how you're using Gatekeeper. How have you seen that sort of, you know, that level of support work with your your wider operation goals, your compliance goals? How has it helped you maybe personally or even as the the organization at Police Bank? Yeah. Of course. As I said, the the the management has been great, a great addition. It's helped me get more ideas off paper into reality, essentially. Again, that and that's how yeah. And that's how my, the SLA came about. It's like I had no idea, and the knowledge base was great. I'm like, that's a good okay. Maybe it's something to do with SmartForms and having that conversation with managed tenant really accentuates like that, your idea. Like, okay. I know how I know I know my path forward, you know, and how how you go about building it. And then and and the and the managed tenant is is, like, is there every step of the way, you know, for your like, working through your ideas, like, implementing your ideas, and then kind of entering entering that that care phase after the idea, the change management, or the all the the all the rest of it, really. And that that goes outside the SLA workflows, just just anything, like a hiccup or, something like a quick a quick fix that I think would be a quick win for the, for the business, like anything, or even just something long term that you're looking to to implement. Like, I wanna implement a whole new workflow or or anything. If you can think of it if you can think of it and, you can yeah. So if you can think of it and have that cup have that conversation, you you you you you're gonna you're gonna do well. Yeah. I I think that's a really great way to to to put it. It's like, you've got these ideas. You you put them to you know, you put pen to paper on them. And sometimes you just need to someone to bounce those ideas off who Yes. You know, lives and breathes the technology element. You know, you've got the the subject matter expertise. You're clearly very articulate around the technology as well, but it can still you know, even for people like yourself, Riley, provide a huge amount, of, ROI for you there. Bradley, I very conscious of your time here, and we are just near at the end here. And I just wanna ask you, like, one question kind of in general here. What are, like, the the wider impacts that you've seen, beyond sort of that that time saving and anything like that using gatekeeping, using the managed service, managed service, being able to pull in all of your different ideas, start to make it have your teams benefit from it. What's kind of the the feedback internally? You know, is it, you know, well received? I imagine it is that you're you're helping the organization kind of progress forward, reducing risk, accelerate the the the value. I'm I'm I'm really curious to hear that. Yeah. Of course. So there's two answers to that. First is the culture. So the culture around procurement and vendor management is uplifted. It's it's become more known. It's it's people are don't ask them the right questions upfront rather than waiting waiting till the last minute. And that's and that's and that's great. So that's always helpful. And the second part, to to your question, which just case may sorry. What was the second part to your question? It's it's just really this, you know, beyond, you know, the the the culture element improving, you know, has there been any other wider feedback? I mean, I think that's great, by the way, Bradley, because we've all let let's be honest. We've all been in, procurement teams where I mean, I I I started new roles in procurement and honestly, like, my first engagement with stakeholders were effectively, procurement is terrible. It slows us down. It's a blocker. And I'm like, please please just give me a chance. I would like this is my first weekend. I'm I'm in to help you, and, like, that's the feedback you're giving me right now. I appreciate you may have had some poor experiences here or elsewhere, and that sort of, poor culture or or poor view of procurement, seems to just kind of carry carry with people wherever they go and land in organizations. So it's it's always a a bad one to see. But, like, any other good feedback from your your wider team, your stakeholders? Yes. I think it's it's great to hear all of that. Yes. This is sorry about that. Thank you for reminding me. Yeah. It was it's just the use of the usability of of the system is great. And, again, that that that feeds into the culture aspect. So I guess it's the QM and the vendor management's come all user friendly to really to really put it in a nutshell. Yeah. Yeah. You can have that have that conversation and have that it's easy to hand hold the business or a new employee or or or or an executive that needs help and they're like, hey. Like, we we can sit down. This is what you need to do. And and then and and in my in my case, as you sit there for thirty minutes to show them, it's like, oh, it's not that bad. And and that that, slight relief saying, oh, okay. It's not. I'm not ask I'm not asking them to to create a mountain. It's it's it's very simple. And then and and yeah. And and again, it goes on. And and once they've know that and they're trained and I've trained them or they know themselves what to do, again, I can go about and do do other things. So it's self self reinforcing. And and yeah. So find that self reinforcement, the culture gets better, and, and so on and so forth. So, yeah, it's it's good all around. Yeah. I I love that, Bradley. And that that concept of almost, like, guided procurement, guided buying, just, you know, being that that trusted guide throughout the entire life cycle is incredible. Bradley, I just want to, you know, to pause here and say thank you so much for, hopping on to this event. It's been wonderful to hear your your story. I really as soon as I saw your title, I I got excited to to speak with you, by the way. Like, it sounds like such a minor point, but it just gives the the right indication to everyone. So I I just wanna say thank you Bradley for for joining us today. Yeah. No worries. Thank you, Daniel, and, thank you to Gatekeeper for having me. Much appreciated. Appreciate it. And awesome. And for everyone else, we're gonna actually dive into a demo of Gatekeeper right now. I'm gonna show you some really cool stuff about the platform, maybe cover some of the bits that Barclay just mentioned as well, and just show you the art of the possible. That was the incredible conversation with Bradley, and I'm now delighted to be one to a demo. I'm gonna put myself to the background here as I don't want anything distracting you from this demo. And today, I'm just going to give you a very quick overview of Gatekeeper. And as a reminder, every third party relationship is a gateway to growth but also a risk cost and there's always the opportunity of lost time working with them. At Gatekeeper, we do three things incredibly well. We have a risk first approach. So, we qualify and approve every third party before they touch our systems or data. We contract fast and safely, so we let you negotiate at speed within company and company aligned guardrails and we also manage the value. So, we track performance, renewals, spend, and the evolving risk for the entire life cycle of that relationship. So Gatekeeper unifies the entire third party life cycle. It's an incredibly powerful platform and it's a platform that I used as a customer. I brought Gatekeeper, implemented it, used it to do all of these elements and saved a huge amount of money. We made 7 figure savings within six months using the gatekeeper. So, what you see here is a typical view of gatekeeper for anyone that is a daily user of the platform. This could be someone in procurement, legal, finance. And in this tenant, you can see here that I've got a quick overview of all my contract renewals coming up over the next number of months. You can see here we've got four contracts that are overdue on renewals, which is, an area that I, instantly drawn to and that's something we want to protect at all costs. And up here, we've got something that I think is an incredible litmus test. Right now, how to think about it. Could you tell me exactly how many contracts you have? How many third parties? In this case, we're talking about vendors. How many categories of spend and the total contractual value per year of all of these contracts with these third parties. If the answer is no, then Gatekeeper's already going to drastically help you improve this. I'm gonna start off with Gatekeepers unified data layer. The way Gatekeeper works is every third party can have multiple contract records against it. So, if I go into a vendor, we're gonna go over to Atlassian. We use Atlassian a lot for testing. They're always a solid performer. What you're seeing right now is our scorecard capability in action. So this is an internal review of Atlassian. You can see the historical performance over a range of dates across operational cost and financial, safety and compliance relationships, and services. And here you can see the breakdown of each one of these categories. It's completely tailored to your organization however you want to do it. As we move over to data, what you're seeing here is the snapshot of this vendor, summary of contract, values, categories, contracts, their tier ring. So this is a risk based tier ring coming back to that risk first approach, and any additional data points that you may wish to capture. If you're on contracts, you can see the range of different contracts that we have. Some of them are pipelines. Some of them are live. Some of them would have been archived over time. Back to this first mentality, MarketIQ analyzes the markets at all time and provides you with a financial snapshot. So right here, you're seeing MarketIQ Financial. They've got an a grade, 74 risk. They've got a a grade, 74 score overall, which is a very low risk to your organization. See their credit limit. And over here, we can also see their cyber house. So 93 is incredibly high. These are both out of 100 and there's minimal breach problem that you see with, last year. For the market IQ Financial, you can see the scores changing over time. You see the dips here where typically financial statements get too old. You can see here all of their financial information in a fairly detailed document that is perfect for procurement and finance teams and there's some additional information down here in terms of their registered location. We also have the similar sort of view of historical performance for market IQ cyber and then market IQ screen is where you can see PEP, sanctions, OFAC, things like that. Over here, if we had any events, it took the obligations or performance reviews, things like that, they would be stored here. We can see all the internal messages, documents that are associated with this third party. We can see all of the various digital processes that this vendor has gone through. We can see the vendor users. So this is typically people that we have a direct relationship with. We can see the numerous risks that have been associated with it. The spend against the vendor overall. And right here, what you're seeing is a range of different activities. So if I click on infosec, you can see the infosec scores over time which would typically be done by due diligence or due diligence refreshes. I come back to contracts. I'm just going to go down to this new SaaS subscription agreement. And what we've now done is we've left the vendor record. We've moved to a contractual record. And contracts can be viewed individually. You still see here that the third party, this vendor, Atlassian is still the linked vendors. You can go back to it at any time and have that view. So let's go back to contracts, go to new SaaS subscription agreement, I'm back here. So we have the contractual information. Right here is one of the things I love the most which is Lumen Insights. So Lumen IQ is our artificial intelligence capability. And what LumenInsights does for every executed agreement that we have, creates a plain language contract summary so that anyone who isn't in legal or someone who's not familiar with the contract can take a glance at this and see everything that is vital to this contract. We go down here to obligations as part of Lumen insights. We see all of our internal obligations so these are the things that we need to do for the vendor and then we can see all of the vendors' obligations to us. And this looks to provide you a summary of the most pressing, most urgent, most important obligations that you will have. We have some other data points and some of these can be made and customized by you. We have ownership of the contract. We have the relationship of this agreement. So you can see this agreement here is actually the highest in our hierarchy and then we have various other agreements underneath it that all link back to this main agreement. We also have this linked contract as well. So we can see here that this was a previous version of the contract we're looking at today. So you have this incredible level. You have this incredible level of insights around every contract and if I need to, I can just have a quick look at the contract, the terms. I can search them. I can find anything I need within the contract itself. So, there's a lot of capability here that really lets you work with your third parties in the contracts. The same again, I'm and I'm not gonna go through these but we have similar sort of tabs up here in terms of everything that the contract has and most importantly, the master record, the executed contract on file. If we move on to now is a demo of our workflows. I'm actually just going to change tenant here. I have a a few different options that I always like to show you here. And what I have here is a AI based onboarding workflow. I really wanted to show you these. So we're gonna do a quick test with Atlassian again. So we're just gonna add Atlassian's name. All of the details are already populated based on the previous work that I've done with them and we're gonna submit that. And I'm also gonna kick off one for Acme Enterprises. We're just gonna go for and submit that all the information is there. And the wonderful bit that you're seeing happen right now is one of my vendor due diligence assistance. So this is an AI agent that has a set of rules that works alongside me. It's currently reviewing each of these vendor responses to the due diligence questionnaire. It's quite incredible, really. And what they're going to do in just a moment is provide a overview of what they've reviewed and then importantly make a decision. And that decision is going to be whether we should approve or reject the vendor based on its due diligence response. And you can see here I have two dedicated phases where I or someone else could be procurement, it could be a range of different stakeholders from across the business can come into the specific card and review the response by the AI and the vendor. As you can see here, Acme Inc or Acme Enterprises has moved over to the internal rejection review which indicates that the agent wasn't happy about that. Atlassian has moved over to the one where it suggests we approve it. So we're gonna just take a quick look here. And what you'll already see up top here is my AI due diligence review of my due diligence assistant. My teammate here has given a rather comprehensive justification for rejection. And it's quite incredible really. We can see here there's no supporting documentation around the full risk assessment. And in this case, this was a due diligence on the AI usage of the vendor before we bring them in and let them use our data and everything like that. We can see here that they have got areas where they are compliant. But right here, we've got two actional steps for the vendor. What I could do here and I've actually just copied those. I'm just gonna reject this reject this form and it's actually gonna head back over here to the vendor assessment form phase which is where in reality the vendor is then going to be sent to notification. They're gonna see the the actions. They're gonna let me know if they can make any improvements. If not, we won't onboard them. If they can and it's justified, we'll go back through this process and we both win. So when we move to, last year, we can see here we got the market IQ cyber score live just which is very timely when I'm looking at AI due diligence. We can see here that we've got some strong approval justifications. We can see that it's meet we can see that this vendor has met all of the listed criteria, and we can just see a couple of risk points here that we should take into account, but I'm fairly happy with those. More importantly, I can review all of the answers in real time, which I won't do here. For obvious reasons, I can take a look at any of their internal documentation that they've uploaded. But let's just assume that we've in a good spot and I've approved this one. This is risk fast risk fast approach to working with third parties. We're not gonna let any risk enter the organization. We're gonna do all of these checks and using a Lumen agent to review this vast amount of data in seconds to really let me speed up my judgment call as to whether they should be rejected or approved is really gonna speed all of this up. Due diligence and onboarding are the only things that Gatekeeper is incredible at dealing with here. We can see here that we've got a contract from request workflow, and you can see here that we've been putting a number of different contracts through this process. So if I take a look at this Atlassian agreement here, what you would have seen if I just take it back a step is this phase here, this Lumen agent review phase is also in this one. So let me just kick off a process for us here. I'm gonna find one of my demo contracts, and I use this demo contract all the time. It's called Rhino Inc. And what I've just done is I've dragged and dropped it into this numen intake phase. Lumen intake is a way in which we use AI for all contract requests to extract all of the relevant data to speed up this process for internal request to stakeholders who sit outside of procurement, legal and finance or equally or equally just making it a bit faster for them. So I'm gonna hit extract files. So right now we have Lumen intake processing and extracting all of the relevant contractual data. Once that's done, I'll just need to give it a review. I'm just going to jump forward here because you've just seen a Lumen agent in review. You you've just seen that Lumen agent review the due diligence response from Atlassian, And it works fundamentally in the same way. So on this Atlassian contract, we can see here that our contract standards review. So this AI agent has been built to have our contractual playbook as part of its key review criteria. So it will leave you an entire contract against us and order wider points and then come to a decision as to whether or not we think it should be approved or not. We can see here that we've got a couple of minor issues. It's a evergreen contract, which it's not taking a view on. It's just letting me know. And it's mentioned that we might need a better or even to include a non complete a non complete clause in this contract. But overall, it's a very good looking contract. We've got the Lumen Insights here as well. So I can just scroll down on the card. I can see that the agents review. I can have a quick look at the summary of the contract, which is already helping me massively here. But more importantly, I can also take a quick read of the contract or within gatekeeper. If I need to edit the contract, I can go away and do that. I can do whatever I need here. And gatekeeper supports a range of options from Microsoft Office for the web, Microsoft desktop app, Google Docs. I'm happy with this contract. I'm gonna approve it, and this will move it over to our esign phase. This is our digital signature capability. I'm also just gonna hit refresh, come over to Rhino Inc, and review the intake that we've got. So we can see here that we have the master services, contract. We have the entity pulled out of the agreement. We can see here that it's in dollars. We can see here that we have the actual value of the contract pulled out, the contract type from here, and the one area that it's not just picked up is the contract category. And that's where it's just because of a misalignment. We typically don't have a drop down right now in this demo tenant of MSA. If we had MSA or master services agreement in here, it would have pulled that out for you. So now I'm just gonna leave it at default for demo purposes. We can see the effective date. We can see the end date, and we also have some additional information pulled out, social payment terms, whether it's intellectual property clause, the state, the governing laws of the state of California, the non solicit cause is included here, and a few other data points. Anytime that the AI sparkles are grayed out, it simply means that the AI wasn't able to find it. You should still take a look because it's not going to hit it 100% of the time. We're right now seeing around 98% accuracy. So it still takes a human in the loop to review all of this but as you can imagine, this is significantly faster And as it's a demo, I already know the information that's pulled out is accurate. And as I've submitted that initial order intake, we've now moved over to having one of our digital assistants, my contract reviewer, take a look at this agreement. But I've already put this one through previously and you can see here that it failed absolutely every single part of our contractual playbook. So it's pretty damning on the rejection and this is incredible information. Let's me speed up this review process. I can just go back and say, actually, you failed on this range of different points. We can speed up the negotiation that way. If I need to, I can red line it as needed. But we're now actually in a point with this Atlassian agreement. So where we can actually start the contract signature process. So I'm just going to scroll down here to the signature area, and I'm gonna add myself as a signatory and Miles as a signatory. So we're just gonna pop in Miles' details here. As you can see, it works like any other digital signature provider out there. This is all included within the gatekeeper core offering and I use it every single day for all of my contracts across all of my third parties. It is a wonderful capability and even when you've got an annoying signature box area like this, it still gets the job done. All I have to do is right click or two finger click on a Mac to get the correct to bring the options up to choose the correct options. That's all done. I can change the sign in order. So on this one, I'm going to make it so I sign first and email a copy of this record to Rachel and we're gonna request signature. And that's how easy it is. And then you can see that we're awaiting the signature from both parties. So, workflows are an incredibly powerful capability within the gatekeeper platform. What you've seen is the data model and the data model I'm just gonna pop back into the tenant that has all of the data. We can see here that we have a unified data model. So all of our parties are connected to contracts. We have multiple contracts to one third party. All of this data is underpinned by categories. And categories, for example, are a great way to find opportunities for cost consolidation. So if I go down here, let's find software. I can see my overarching software spend was a million dollars. You can see here we've got a couple of options. If I come down here, I can see the types of contracts that we've got and I can start to look through these. I start to find opportunities for consolidation. So for example, I can see two here. So I've got a quick up contract that costs 74,000 but I also have Jira which costs 421,000. Completely fictitious, of course. But these two are potentially very similar to one another. They could serve very similar use cases, and we can see here we even have the end date. So this is actually one of our overdue contracts so perhaps it makes sense for this one to go and we keep the the higher value you want for now or perhaps the option is actually we'd like to consolidate this one and have a huge save and this is the kind of information that we can give to you. So we can start to figure out how to save the organization more money at every opportunity. This is underpinned by all of that data that we have in Gatekeeper. And the way we get that incredible data once again is to do digital processes. So we onboard our vendors using AI. We review our contracts using AI. We extract all of that incredible information out of the contracts using AI, and we ensure that we have a human in the loop at every single one of these opportunities to review, to verify, to make that human judgment that all of our years working in this field does let us have. And that, in short, is Gatekeeper in a nutshell. There's so much more that I've not had time to go through as part of this demo. We've got our spend dashboards that let you really drill down into the overarching spend model with every single one of your vendors where you can see the spend breakdowns by tiering, so risk profiling of the organization. You can see where we don't necessarily have spend on the contract. You can see here where we have agreements direct with our third party or via resellers, and we see our actual versus forecast map. So there's a lot of information that we've got there. We also have our risk dashboard, which is really a great control tower for all of our risks that are ongoing with our organization. We can see these red ones are the ones that we really want to spend time controlling and dealing with. There's just so much to the gatekeeper platform that really lets you get on top of all of your third parties, their contracts, your suppliers, vendors, partners, or contractors because every single one of these is a potential source of innovation and exposure. So just as a recap, doing third party management right demands free, continuous disciplines and this is that risk first approach where we have to qualify and approve our referred party before they touch our systems data. We need to be able to contrast. We need to be able to contact fast and safely. So we need to negotiate at speed within the company in accordance with our compliance aligned guardrails. And we really need some manage for values. We need to track performance, renewals, spend. We need some monetary evolving risk throughout the entire life of that relationship with the third party. And Gatekeeper lets you do all of these things incredibly efficiently using digital processes, automation, and, LumenIQ product suite, which embeds AI into everything you're seeing here. All of the data extraction, all of the processes, all of the review, it's all sped up now using agents. To a point where our existing customers that have deployed it are seeing review times, approval, reject decisions sped up by 98%. They're seeing incredible ROI. And if, for example, I go down here into the NuvaN IQ report, you'll get a small case of what our customers are seeing. And, of course, this is a demo tenant of dummy data in it. So, try not to spend too much time looking at those specific data. But our customers are truly able right now to understand how long it would have taken them to manually review all of the things that a Lumen agent has reviewed, look at the difference there. Forty two hour difference fundamentally or forty one point nine hours there to be precise. We see the ROI. We can see the forecasted ROI across a twelve month process. This tenant, to be honest, has got very little in the way of data in it and those numbers would be much higher in a real life instance of Gatekeeper. So Gatekeeper gives you the tools to manage all of your contracts with third parties, risk, spend, and it even gives you the tools to monitor and manage the return on investment that you're getting on using a platform like this. I really do hope that you found this event talking with Bradley over at Police Bank, talking through a incredible platform like Gatekeeping, getting to see some parts of the platform. I really hope you found it valuable today. And just as we sign off here, see as many of you as possible talking to us about how Gatekeeper can help you manage all of your five parties, your contracts better than ever before. You can click on screen to access a link so that we can get you hooked up with one of our account reps. We can have a conversation with you about how Gatekeeper can help you in the ways that action you today, we can then start giving you a more tailored demo experience so that you can see everything that Gatekeeper could do within your organize. So you can see everything that Gatekeeper can do within your organization. I really thank you for your time and attention. We will see you for our next APAC event, hopefully, very soon. Goodbye everyone.